Altegris Investments Inc: Business Continuity Planning
Altegris Investments has developed a Business Continuity Plan (“Plan”) that addresses
how we will respond to various events that could significantly disrupt our business,
such as natural disasters, power outages and other extraordinary events. Since the
timing and impact of such disruptions is unpredictable, our Plan has been designed
to be flexible in its response to events as they may occur. The following highlights
and summarizes our Plan.
Contacting Us
If after a significant business disruption you cannot contact us through normal
channels, such as by phone at (800) 828-5225 or (858) 459-7040, you may call the
number of our Colorado branch office at (888) 351-8485. You may also access the
Altegris website at www.altegris.com.
If you are unable to contact Altegris by any of the above means, you may contact
other service providers in respect of your investments as follows:
For segregated managed futures account investments acquired through Altegris
(acting as an introducing broker for clearing firms), you should contact the clearing
firm (i.e., in each case a futures commission merchant) where your specific account
is held for information regarding account balances, trading levels, redemptions
and wire transfers. Altegris currently introduces accounts at the following clearing
firms:
For hedge fund or managed futures fund investments made through Altegris
(acting as a selling agent for such funds), you should contact the general partner,
managing member, trustee, sponsor or other manager of your fund investments directly
with inquiries as to balances, redemptions or other requests. The contact information
for each of your fund investments will appear on the periodic account statements
sent to you directly by each fund.
Our Business Continuty Plan
We intend to quickly recover and resume business operations after a significant
business disruption and respond by safeguarding our employees and property, making
a financial and operational assessment, protecting the firm’s books and records,
and taking the necessary steps to allowing our customers to continue transacting
business as normal. In short, our Plan is designed to permit our firm to resume
operations as quickly as possible, given the scope and severity of the significant
business disruption.
Our Plan addresses: data back up and recovery; all mission critical systems; financial
and operational assessments; alternative communications with customers, employees,
and regulators; alternate physical location of employees; critical supplier/vendor,
contractor, and bank impact; regulatory reporting; and assuring our customers have
prompt access to funds and accounts held elsewhere if we are unable to continue
our business
With respect to segregated managed futures account investments, the clearing
firm where each account is held maintains account records in a geographically separate
area from where Altegris maintains duplicate account records for each such account
of its clients. With respect to hedge fund or managed futures fund investments,
the general partner, managing member, trustee, sponsor or other manager of each
fund similarly maintains account records, in most cases in a geographically separate
area, from where Altegris maintains duplicate account records for each fund investment
made by its clients.
Types of Significant Business Disruptions
Significant business disruptions can vary in their scope, such as those (i) affecting
only a single building housing our home office (La Jolla, California) or any branch
office of the firm, (ii) the business district or city sector where an office of
the firm is located, or (ii) the entire city or region where an office is located.
Within each of these areas, the severity of the disruption can also vary from minimal
to severe. In the event of a significant disruption, whether local or regional,
we may transfer operations to another office or to local off-site location as necessary
to recover and resume business operations as quickly as possible, in most instances
within 24 hours. In that event, we will post notices on our web site, www.altegris.com
or by voicemail at our Colorado branch office phone number, (888) 351-8485, regarding
how to contact Altegris. If the significant business disruption is so severe that
it prevents us from remaining in business, our customer’s prompt access to, and
information about, funds and securities will continue to be available directly from
the clearing firms where their segregated managed futures accounts are held and/or
the managers of their fund investments, as applicable.
More Information
If you have questions about our Plan, you may contact us by phone at (800) 828-5225
or by e-mailing us at compliance@altegris.com.